mazeproducts

<h3 id="lost-packages"><strong>Lost packages</strong></h3><p>At Maze we strive to ensure every order reaches you in perfect condition. If you have still not received your order, or noticed any shipping update within the last 7 business days, please reach out to our customer support team with your order number and tacking number.</p><p><br></p><h3 id="damaged-packages"><strong>Damaged packages</strong></h3><p>We understand the disappointment of receiving a damaged package. In such instances where a box has been damaged and items missing, please contact our customer support team and/or refer to our missing/spare parts page <a href="https://spareparts.mazedistribution.com.au/" id="isPasted">https://spareparts.mazedistribution.com.au/</a></p><p>We will review the provided documentation and, if necessary, arrange for a replacement.</p>

At Maze we strive to ensure every order reaches you in perfect condition. If you have still not received your order, or noticed any shipping update within the last 7 business days, please reach out to our customer support team with your order number

What if my package gets lost or arrives damaged?

Post Purchase

Do you offer refunds or exchanges?

Shipping & Returns

How do I apply promo/discount codes?

How much does shipping cost?

Do you offer free shipping?

Do you ship worldwide?

Do you offer Click and Collect?

I'm having trouble logging in

How do I use my rewards points?

Ordering/Checkout

How do I cancel my order?

Do you offer exchanges or change of mind returns?

I have received a faulty item

My Item arrived and is missing a part

How do I track my order?

What is your shipping policy?

When will I get my refund?

What do I do if I receive the wrong item in my order?

I only received one item, where's the rest?

My order was marked delivered but it’s not here.

Should I get a Bokashi Composter or an Outdoor Compost Bin?

What can I do if my compost is too wet?

What is the difference between a Bokashi Composter and Kitchen Caddy?

Do I need more than one compost bin?

How often should I mix the compost?

How do I get rid of ants in my heap?

Do I need to add a compost activator?

Why is it taking so long to get compost?

Can I make compost in just a few months?

Where do I get composting worms from?

Composting FAQ's

What is a home Worm Farm?

What are the benefits of a home Worm Farm?

What Can You Compost in a Home Worm Farm?

I have set up my Worm Farm, now what?

When and how do I add the second tray?

What fertiliser will I get from my Worm Farm?

Is there any Worm Farm maintenence?

What is a continuous flow system?

Worm Farm FAQ's

What is Bokashi?

What do i do when it's full?

What are the benefits of using a Bokashi kitchen composter?

How do i use a Bokashi?

Does a Bokashi Bin smell?

Why does my Bokashi have an unpleasant smell?

Help, I have green mould growing

What do I do with the liquid?

Can I put cooked mean, cheese, dairy and bread in my Bokashi?

Do i need to clean my Bokashi compost bin?

Do I need to set up my Bokashi?

Bokashi Indoor Composter Help

Can Maze greenhouses be fixed to a concrete slab?

Are your greenhouses wheelchair accessible?

Do UV panels prevent plants from photosynthesizing effectively?

Can Maze Greenhouses withstand strong winds?

Greenhouse FAQ's

A Guide to Maze Greenhouse Gardening

How To Make Compost

Choosing a Compost Bin or a Compost Tumbler

About Worm Farming and Maze Worm Farms

How to Use a Bokashi Kitchen Compost Bin

What Can You Compost?

Guides

Composting: have you thought about doing it?

Not talking rubbish – 9 facts to make you consider composting

4 Reasons We Should all Compost at Home

MY Best ever black gold compost

Five Steps to Composting Success

Articles

Do you have a showroom/Where can I view your Products?

Lost packages

Damaged packages

What if my package gets lost or arrives damaged?Updated 2 months ago

Lost packages

Damaged packages