How do I cancel my order?Updated 2 months ago
If you would like to cancel your order prior to it being dispatched, please contact us ASAP on [email protected]
We cannot promise that we will be able to stop the order from being despatched before we can cancel it but we will do everything we can to do so.
If we can cancel it before it is dispatched, we will offer to refund the purchase price minus any merchant & admin fees associated with the purchase – normally in the vicinity of 6% for Afterpay & Zippay and 1.5% for Paypal & Credit Card. Alternatively we will offer a store credit for the full purchase price which is valid for 24 months and can be used towards any purchase in the Maze Products store during that time frame.
If we have already despatched the order, please refer to our Change of Mind return policy for the process to follow.