Do you offer refunds or exchanges?Updated 2 months ago

Yes, we offer "change of mind" refunds and exchanges within 30 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. 

For returns or exchanges, please contact our customer support at [email protected]. 

For Change of Mind returns, you are required to pay for the return postage.  The item must be packaged in such a way that it will not be damaged in transit and will arrive to us in the same condition in which it was originally delivered.

We regret we do not refund or credit the initial postage charge for Change of Mind returns.

A Store Credit (minus any original postage charge) will be offered for Change of Mind returns.  The Store Credit can be used for up to 24 months from the date of issue on any item in our store.

For all warranty returns please refer to "fault/warranty returns"